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Due to the nature of our products being custom and made-to-order, we have a strict no refund or return policy unless there is a manufacturing defect or an error on our part. If there is an issue caused by us, we will work with you to resolve it. Once an order is placed, we begin the process of creating your personalized set of press-on nails, tailored to your nail sizes and selected style. We understand the importance of customer satisfaction, and we encourage you to review your order details carefully before finalizing your purchase. If you have any questions or concerns regarding our press-on nails or the customization process, please don't hesitate to contact us. We are here to assist you and provide any necessary information to ensure you have a positive experience. Thank you for your understanding and support. We appreciate your business and are committed to delivering a beautifully customized set of press-on nails that you'll love.